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Montana Academic Libraries Symposium 2018: Recommended Readings

May 17 & 18, 2018 at Montana State University Billings. This year's topic is Library User Experience

 

Courtney's Recommended Readings & Videos

Abby Covert. 2014. How to Make Sense of Any Mess: Information Architecture for Everybody. CreateSpace Independent Publishing Platform. http://www.howtomakesenseofanymess.com/ [full text freely available]

 

U.S. Department of Health and Human Services. n.d. usability.gov https://www.usability.gov/

 

Sumana Harihareswara. 2015. “User Experience is a Social Justice Issue.” Code4Lib Journal, Issue 28. http://journal.code4lib.org/articles/10482 [freely available]

 

Joe Marquez and Annie Downey, 2015. “Service Design: An Introduction to a Holistic Assessment Methodology of Library Services” Weave: The Journal of Library User Experience, 1(2). http://dx.doi.org/10.3998/weave.12535642.0001.201 [freely available]

 

Buddy Pennington, Suzanne Chapman, Amy Deschenes, Amy Fry and Courtney McDonald. 2016. “Strategies to Improve the User Experience” Serials Review 42 (1): 47-58, https://doi.org/10.1080/00987913.2016.1140614. [author’s accepted version freely available at http://hdl.handle.net/2022/20822]

 

Simon Sinek. 2009. “How Great Leaders Inspire Action.” TEDxPuget Sound. Video. https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action [freely available]